Introduction to Go Auto Insurance
Go Auto Insurance is a leading provider of car insurance in the United States. Founded in 2005 and headquartered in Los Angeles, California, Go Auto provides affordable and comprehensive auto insurance coverage to drivers across the country.
Go Auto offers a range of insurance products including liability coverage, collision coverage, comprehensive coverage, uninsured motorist coverage, and more.
With over 15 years of experience in the insurance industry, Go Auto has established itself as a trusted source of car insurance. Go Auto currently operates in over 30 states and serves millions of policyholders nationwide.
Go Auto aims to make car insurance effortless. If you’re looking for reliable car insurance with flexible options, Go Auto is a great choice to protect you on the road.
Go Auto Insurance Coverage Options
Go Auto Insurance offers all the standard car insurance coverage options to meet your needs, including:
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Liability Coverage: This covers bodily injury and property damage that you cause in an at-fault accident. Liability insurance is required in most states.
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Comprehensive: This optional coverage pays for damage to your car from non-collision incidents like theft, vandalism, fire, flood, hail, animal collisions and more. It also has a deductible.
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Uninsured/Underinsured Motorist: This pays for injuries to you and your passengers if you’re hit by a driver with no or insufficient insurance. Most states require this coverage.
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Medical Payments: This optional coverage pays for medical treatment for you and your passengers after an accident, regardless of fault.
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Rental Reimbursement: This optional coverage pays for a rental car if your vehicle is in the shop after a covered claim.
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Roadside Assistance: Go Auto offers roadside assistance coverage for things like towing, tire changes, jump starts, lock-out service and more.
Some unique coverage options from Go Auto include accident forgiveness, new car replacement, and diminished value coverage.
Go Auto Insurance Discounts
Go Auto Insurance offers a variety of discounts to help eligible drivers save money on their car insurance premiums. Some of the most common Go Auto discounts include:
Multi-Policy Discount: Customers who bundle their auto insurance policy with other insurance products from Go Auto, such as home or renters insurance, can receive a multi-policy discount of up to 15%. This encourages customers to consolidate multiple insurance needs with one provider.
Safe Driver Discount: Drivers with a clean driving record free of accidents, traffic violations, or claims can earn a safe driver discount. Generally, the longer you maintain a clean driving history, the larger the discount. This rewards motorists for practicing safe driving habits.
Good Student Discount: Full-time high school or college students who maintain a B average or higher can receive a good student discount of up to 25%. This discount applies to young drivers under 25 who are on their parent’s policy. Maintaining good grades demonstrates responsibility.
Defensive Driver Discount: Completing an approved defensive driver safety course can make drivers eligible for up to 10% off their premiums. Defensive driving teaches accident prevention skills and strategies.
This deters auto theft and reduces claims.
Mature Driver Discount: Drivers above age 55 can receive a mature driver discount in recognition of their experience behind the wheel. This discount is usually around 5-10%.
Taking advantage of discounts for which you qualify is a great way to save money on Go Auto insurance premiums. Discounts reward safe driving habits, loyalty, and lower risk factors.
Go Auto Insurance Claims Process
Filing an insurance claim with Go Auto is straightforward. Simply call their 24/7 claims hotline or file online through their website or mobile app. You’ll need to provide details about the accident or incident, along with any police reports and documentation.
Go Auto aims to process claims quickly and efficiently. For minor claims, payment is often issued within a few days.
Customers report a smooth and satisfactory claims experience overall. Go Auto adjusters are prompt to respond, guide policyholders through the process, and deliver fair claim settlements. Many reviews mention fast payment and appreciating the human touch from helpful claims reps.
Key advantages of Go Auto’s claims process include:
- 24/7 availability to start a claim by phone or online
- Prompt response times and investigation
- Fair claim payouts based on policy limits
- Helpful claims representatives who explain the process
Go Auto Insurance Rates
Rates compared According to recent market analysis,
Some key factors that determine your rates with Go Auto include:
- Driving record – Drivers with clean records with no accidents or tickets typically receive the lowest rates. Those with infractions like DUIs will face much higher premiums.
- Coverage limits – Higher coverage amounts for property damage and bodily injury liability raise rates. Location – Insurance costs more in areas with higher risk of accidents, theft, and extreme weather
- Age and experience – Younger drivers under 25 and elderly drivers are deemed higher risk and charged more. Multi-vehicle discounts help offset costs for families.
- Loyalty and bundling – Go Auto offers savings for customers who bundle home or other policies and remain loyal long-term.
Go Auto uses complex proprietary algorithms to calculate individualized rates based on these and other factors. Customers can get free quotes online or by contacting agents to find the lowest rates for their specific situation.
Go Auto Mobile App
The highly-rated app makes it easy for customers to:
- View insurance ID cards and proof of insurance
- Pay bills and manage payments
- File and track claims 24/7
- Access customer service and roadside assistance
- Review policy details and documents
Go Auto Car Insurance
The Go Auto app has a 4.5 star rating in the App Store based on over 5,000 reviews. Customers praise the app for its intuitive interface, easy claims process, and convenient mobile access to insurance documents. Many reviewers say the app makes managing their policy effortless and has helpful features like accident checklist and quick contact links for customer service.
For customers who want mobile access and convenience,
Go Auto Car Insurance
Go Auto Insurance receives mixed reviews from customers. On popular review sites, they average around 3 out of 5 stars.
- Good options for high-risk drivers that other insurers won’t cover
- Fast and easy quote process online or over the phone
- Reliable claims service with quick payouts
- Discounts available for things like safe driving and bundling policies
Go Auto Car Insurance
- Difficulty getting ahold of customer service at times
- Slow response to inquiries submitted online
- Problems with renewals and rate hikes after the first term
Individual experiences can vary greatly.
Go Auto offers all the major types of auto insurance coverage including liability, collision, comprehensive, uninsured motorist, underinsured motorist, medical payments, and personal injury protection.
Yes, Go Auto offers a range of discounts that can lower your rates. Discounts are available for things like bundling home and auto insurance, being a safe driver, having multiple policies with Go Auto, paying your bill in full, and more. Ask your agent about discounts you may qualify for.
What payment options does Go Auto accept?
Go Auto accepts payment by phone, check, electronic check, debit card, credit card, and automatic monthly payments from your bank account. You can pay in full or set up a payment plan.
How do I file a claim with Go Auto Insurance?
You can file a claim by calling Go Auto Insurance’s claims center 24/7. Have your policy number, details of the incident,
How long does it take to process a claim?
A straightforward claim may be processed in just 1-2 days. More complex claims requiring investigation or appointments can take 2 weeks or more. Your claims agent will keep you updated on the status.
Does Go Auto Insurance cover rental cars?
Liability-only policies do not provide rental coverage.
Is roadside assistance included?
Roadside assistance like towing, battery jumps, flat tire changes, etc. is included if you opted for comprehensive coverage. Roadside assistance is an add-on option with collision coverage only. Ask your agent if roadside assistance is included in your policy.
How to Get a Quote
Getting an auto insurance quote from Go Auto Insurance is easy through multiple channels.
Online
The quickest way to get a quote is online through Go Auto Insurance’s website. You can get started by entering some basic information like your name, address, date of birth, and vehicle details. This will provide an instant quote estimate. For a more customized and accurate quote, you’ll need to provide additional details like your driving history, coverage needs, and more.
Phone
A representative will gather the necessary information from you and provide a quote estimate over the phone. This is useful if you prefer personal assistance or have questions throughout the process. Phone quotes are fast and convenient without having to leave home.
Agent
For the most customized service, you can get a quote by contacting a local Go Auto Insurance agent. The agent will get to know you, understand your unique situation, and help identify the right coverage options. They will walk you through the quoting process, answer any questions, and provide a personalized quote. This option is great if you prefer face-to-face customer service.
No matter which option you choose, the process is quick and easy. Get started today to find the right Go Auto Insurance coverage at the best price.
Is Go Auto Insurance Right for You?
Pros
- Convenient mobile app for managing your policy
- Large network of agents across the country
Cons
- Mixed customer service reviews, with some reporting long wait times
- Limited availability in some states
Best For
Go Auto Insurance is a great choice for high-risk drivers who need an affordable policy. Their specialty plans provide coverage options for drivers with DUIs, speeding tickets, accidents, and lapsed insurance.
Younger drivers and those with poor credit will appreciate their competitive pricing and ability to look past minor driving mishaps.
Drivers who prioritize lots of extras and add-ons may want to consider other insurers. Go Auto focuses more on basic liability and collision coverage.
Just be prepared for bare-bones policies without a lot of bells and whistles.